When it comes to any form of media, there is the unfortunate fact that many will run into problems. Although we are in an age where technology is ripe in the world, there are still others lagging behind. To those who are less experienced with technology, we have you covered with an easy system. Our contact page is the one stop point to deal with all you queries with full competence.
Within 72 hours we guarantee that you will receive a response from one of our team members. The only time this promise isn’t always possible, is when traffic is at it’s peak. This is a rare occurrence though, so don’t worry about that scenario right now. At the moment we only offer support via email, but we do hope to expand as much as we can soon. Whether that be by phone, live chat or social media presence.
There will always be a working solution from us. It is likely the majority of issues we receive are simple mistakes. Usually from something as basic as missing out one of the steps we provide. It happens to the best of us, so don’t panic! We will provide all the needed steps to get you back on the right track.
We do also have an FAQ page which may be more of a benefit to you than contacting here. You may still want to, but the speed will be much faster that way. We have provided questions and answers from our users to answer as much as possible. There is a lot of useful information there that may save you a lot of time and trouble. Although, we are more than happy to help and are confident we can solve any problem in efficient time. Feel free to come to us to discuss anything you like about the Snapchat Spy and how it works.